Answering Your Top Questions About Commercial UV Water Purifiers

If you’re considering purchasing a commercial UV water purifier, you likely have some important questions about its functionality, installation, maintenance, and more. In today’s blog post, we’ll be addressing some of the most common queries we receive about our commercial UV purifiers, so you can make an informed decision and feel confident in your purchase. Let’s dive in!

1. Will the Taste or TDS of the Water Change?

One of the most frequent questions we get is whether our commercial UV purifiers will affect the taste or TDS (Total Dissolved Solids) of the water. The answer is no. Our UV purifiers work in a multi-stage filtration process, which includes sediment and carbon filtration, followed by UV treatment to kill bacteria and eliminate any foul odors. This ensures that the water remains clean and safe to drink without changing its taste or TDS levels.

2. Can I Install the UV Purifier on My Rooftop Tank?

Many customers wonder if they can install the purifier at the inlet of their rooftop tank. While technically possible, we do not recommend it. The reason is that the UV purifier contains electrical components, and exposure to direct sunlight and water could cause damage to the electrical parts over time. For optimal performance and longevity, it’s better to install it at a location where it’s shielded from the elements.

Also, keep in mind that if you’re using large volumes of water (1,000–2,000 liters per day), the purifier’s lifespan and filter longevity may be affected by the water’s quality. So, be sure to consider the installation location carefully.

3. Can the Purifier Be Run on an Inverter?

Yes! Our commercial UV purifiers are designed to be energy-efficient. They operate on low voltage (24 volts), which makes them compatible with inverters. So, if you’re worried about power outages, you can run your purifier on an inverter without any issues.

For those opting for the non-electric UV purifier, there is no need to worry about electrical requirements at all, as it operates entirely without electricity.

4. What’s the Service Interval and Cost for Maintenance?

Regular maintenance is key to keeping your UV purifier running efficiently. For both the 100 LPH and 200 LPH models, the filters typically need to be changed every 3 to 4 months, depending on the water quality. If your water has higher levels of sediment or dirt, you may need to replace them sooner.

The 100 LPH model uses 10-inch filters, while the 200 LPH model uses 20-inch filters, and the cost of replacement filters varies accordingly. We recommend replacing all the filters at the same time to ensure consistent performance. You can order replacement filters directly from our website for convenience and peace of mind.

5. How Long Will It Take for My Order to Arrive?

We aim to deliver your purifier within 5 to 7 days. If you’re located near Delhi NCR, you might receive it even sooner—typically within 2 to 3 days. After placing your order, you can make an initial payment online and the remaining amount can be paid via cash on delivery.

6. Does the UV Purifier Have an Auto Cut System?

Currently, our commercial UV purifiers do not come with an auto cut system, but if you require one, we offer a separate water level sensor that you can purchase. For just Rs. 550, this sensor will automatically control the water level and stop the flow once the tank is full. It’s easy to install, and we even have a video tutorial to guide you through the process.

7. What If the Product Arrives Damaged?

We take great care in packaging our products to ensure they arrive in perfect condition. However, if you do receive a damaged product, don’t worry. We offer a replacement policy for any parts that arrive broken, and we will send you the necessary replacements at no additional cost. We use high-quality packaging to minimize damage, and for extra peace of mind, we can provide wooden packaging for an additional charge.

8. What If the Water Flow Is Too Slow?

The water flow from our UV purifiers works based on gravity pressure. If your water pressure is low, the flow rate may be slower. However, there is a simple solution: you can purchase a water pump from us to boost the water flow. This is similar to the motor used in home coolers, which helps increase water pressure. For high-rise buildings where the tank is located on the roof, gravity pressure is usually sufficient to ensure a strong water flow.

9. What Warranty Do You Offer?

We offer a 1-year warranty on the power supply of our UV purifiers. If you experience any issues with the power supply during this period, you can send it back to us, and we will replace it free of charge. We use high-quality power supplies to minimize the risk of failure, but in case of electrical issues, you can count on us for a hassle-free replacement.

Conclusion

We hope this post has addressed some of the most common questions our customers have about our commercial UV purifiers. From installation tips and maintenance to warranty details and delivery times, we strive to ensure that your experience is smooth and hassle-free. If you have more questions, feel free to reach out to us!

If you found this information helpful, please like, share, and subscribe to our blog and YouTube channel for more updates. We’re committed to providing high-quality products and excellent customer service, and we’ll continue to bring you the best solutions for your water purification needs.

See you in the next post!

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